Frequently Asked Questions

Location Details

Where are you located?

7800 Windrose Ave, Plano, TX 75024

 

Note: We are located at the north end of Legacy West shopping development, north of Front Gate across from Liberty Mutual and Fogo de Chão.

What are Legacy Hall's hours?

Legacy Hall Hours:

 

Monday: 9AM-11PM
Tuesday: 9AM-11PM
Wednesday: 9AM-11PM
Thursday: 9AM-12PM
Friday: 9AM-2AM
Saturday: 9AM-2AM
Sunday: 9AM-11PM

 

*Individual Stall hours may vary

Where do I park? Is valet available?

There are three FREE parking garages with five stories as well as a valet stand on Winthrop St. and another by Parking Garage K. VALET is located on the Southside of Legacy Hall next to the Haywire restaurant and is complimentary with limited availability. This parking map may help you plan your visit: legacywest.com/visit/

Is there public transportation nearby?

There is not a DART Train Station within walking distance, however, there are several DART Bus Stops within walking distance. To plan your visit please visit: https://www.dart.org/

 

DART Route from Richardson, Addison, and Plano: When taking the Dart rail, take the red line route until you reach Parker Road Station. (This will be the end of the Dart rail route) Then hop on either Dart bus 211 or 452 and this takes you straight to Headquarters and Legacy Drive.

 

DART Route for Carrollton and Farmers Branch: When taking the Dart rail, take the green rail line route until you reach North Carrollton /Frankford Station (this will be the end of the Dart rail route). Then hop on Dart bus 534 to bus 347 which takes you to Tennyson Pkwy. From here it is about 1.6 miles walking distance to Windrose Avenue.

Hotel recommendations in the area?

We recommend the Renaissance Dallas at Plano Legacy West Hotel.

For more information on accommodations: marriott.com/dalbp.

About the space

Does Legacy Hall take cash payment?

No, but we take all major credit cards and debit cards. We also offer rechargeable gift cards, called Hall Passes, as an alternative to cash payment. Why do you not take cash? We serve many guests a day, therefore speed and safety are top of mind–by eliminating cash we are able to achieve both.

What is a Hall Pass?

A Hall Pass is a rechargeable gift card that can be used at any of the 20+ food stalls and 5+ bars at Legacy Hall. To purchase a new card or recharge your current card, please visit our helpful Hall Guides at the info desk located on the ground floor of Legacy Hall. You can also check your balance here

How many food stalls are there?

There are 20+ restaurant stalls and 5+ bars. Most food stalls are located on the 1st floor of Legacy Hall along with Carlton Provisions BBQ outside in the Box Garden. There are multiple bars located in the Box Garden. Learn more about food stalls and bars here:

What type of service can I expect?

Legacy Hall is a casual, come and go, premium dining experience. A.K.A. we do not have wait service or hosts. Simply grab your favorite menu item and beverage from the stalls and bars, and sit anywhere you like. Seating is available both inside Legacy Hall and outside in the Box Garden; it is first come first serve. Cocktail service is available on occasion.

Do you have wifi? What about power outlets?

Yes. Free WiFi is available under “Legacy Hall Guest” with the input of your email or Facebook login.

 

Yes. There is no shortage of power outlets in Legacy Hall! Most power outlets are located along the bar tops of Bar Main and the Good View Bar as well as along the walls of the second floor. You’re welcome to charge up anywhere for free.

Is Legacy Hall pet-friendly?

Although we love your furry friends, Legacy Hall is currently not pet-friendly. However, we are committed to making reasonable modifications to permit the use of service animals by our customers with disabilities. All registered and trained service animals are welcomed to assist a person with a disability in Legacy Hall. Please bring their paperwork for proof of registration upon request.

Do you have an elevator or escalator?

Yes. An elevator is located in the center of the hall and has access to all three floors. The escalator is located next to the elevator and travels up to the second floor.

Can I bring outside food and drinks to Legacy Hall? What about a birthday cake?

No. Outside food or drinks are not allowed. Exceptions are made for the dietary needs of infants, medical determinations and homemade desserts for special celebrations (ex.: birthdays).

 

Yes. Please feel free to celebrate birthdays, anniversaries, and holidays with your own homemade dessert. Or enjoy one of SusieCakes specialty layer cakes to celebrate the occasion!

Do you provide free water?

Yes. There are water stations on the first and second floors.

Where can I find breakfast and coffee?

Breakfast and coffee can be found at these fine establishments located inside Legacy Hall:

 

Degenhardt’s

Whisk & Eggs

Press Waffle Co.

Can I host a party at Legacy Hall?

Yes. Parties can be hosted in the Box Garden, the first floor Blush Wine Bar, the third-floor Tap Room, outdoor terraces, the second floor reserved area or the full hall! These places will accommodate parties of any size.

 

More information about booking groups and parties is linked here: legacyfoodhall.com/groups-parties

Do you have vegetarian/vegan/gluten free/kids options?

Yes. We have food options that accommodate a wide variety of dietary needs.

ENTERTAINMENT

What is the Box Garden?

Your ultimate outdoor beer garden and entertainment venue for live music, special events, and cheering on the home team! The Box Garden holds up to 1,500+ people and has a 600 square foot event stage with a big LED-screen.

How do I buy a ticket for an event?

You can register for free performances and buy tickets at www.eventbrite.com. All tickets to Legacy Hall will be sold via EventBrite. Do not buy from resellers.

Are the concerts rain or shine?

When severe weather conditions exist in close proximity to Legacy Hall, we may choose to delay a performance for an hour or more before deciding to cancel or proceed. The Box Garden stage is an outdoor venue and is not covered. Guest safety is our primary concern. If weather conditions dictate, we may have to cancel a show. We encourage all Legacy Hall guests to dress for potential weather changes. Umbrellas are not admitted into the venue for concerts.

It's showtime! What not to bring (or do):

-Outside food or beverage (including flasks)
-Folding chairs
-Coolers
-Weapons (knives, guns, and anything else that could be considered a weapon)
-Smoking of any kind (e-cigarettes, etc.)
-Illegal substances
-No professional camera equipment or drones without prior approval
-Dog/Cat/Other Animals (unless they are a certified service animal, if so, please bring their paperwork)
-No backpacks or oversized bags. Purses and other small holding bags are subject to searches.
-Fake driver’s license
-You may dress however you please, but let’s avoid X-Rated attire–i.e. Bottoms, a top and shoes are strongly encouraged. We reserve the right to refuse service at our discretion due to inappropriate (or offensive) clothing.

Do you have age restrictions?

Legacy Hall welcomes all ages but children must be directly supervised by an adult at all times. All performances are open to the public unless noted.

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